Payment & Security
Is it safe to shop online if I make payment using Net Banking, Debit Card or Credit Card?
All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection provided by PayU Money.
Why am I not getting any COD option on the payment page?
As we do not provide with cash on delivery on our website portal. But you can always pay through Debit Card, Credit Card or Net Banking.
Are there any hidden charges?
There are absolutely no hidden charges. Any octroi or sales tax is actually borne by Bluewud. You pay only the amount that you see in your order summary.
What should I do if my payment fails?
In case of a payment failure, please retry keeping in mind the following:
- Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) and that your internet connection is not disrupted in the process
- If your account has been debited after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us on firstname.lastname@example.org